The modern business world is a gamble – nothing is ever set in stone. While losses and competition will always be a challenge to face as a business owner, perhaps the biggest challenge is dealing with the diversity of cybersecurity threats that your business faces. Not only does it lead to huge financial losses, but it will also cripple your reputation, not to mention lead to the loss of some customers.
For every business that lost 1% of their customers, they had to suffer a cost of $2.4 million, according to Forbes, while those that lost 4% of their customers had to go through a loss of $6 million. To evade being on the receiving end of these losses, it is mandatory for your IT team to have an elaborate disaster recovery plan in preparation for the worst. The goal is to reduce the length of downtime your organization faces following a cyber-attack.
Here is a few tips on fool-proofing your disaster recovery plan:
Have A Well-Detailed Data Backup Plan
A great data backup plan should help mitigate the lengths of downtimes that your company has to go through before you can restore the lost data. In case you choose to use means that are not cloud-based to store the data, then using the 3-2-1 rule will suffice. Have three different copies of your corporate data, store two copies in different media and have the last one stored offsite to reduce risks.
A better alternative would be to rely on cloud-based disaster recovery solutions to help you with backing up your data. Depending on how often you make updates, these solutions will make it easy to keep your business running even after both cyber-attacks and physical disasters such as floods or earthquakes. You should at least store the bare minimum data you need to run your organization during the times of a crisis.
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Determine How Long It Will Take
Every second count when implementing your data recovery plan. Take a few hours to recover from downtime, and there is no telling the number of customers that you will have lost within this time. When formulating your data recovery plan, ensure that you give a timeframe for every part of your plan to ensure that you have full visibility of what you expect to do.
For instance, knowing how long it will take to back up financial data is essential to determine the impact that a breach will have. Since you will understand this timeframe, it also becomes easier to calm down impatient customers with a promise of when they should expect your services to be back up. Ask your IT team to offer every aspect of a timeframe, and look to optimize every part to reduce the disaster recovery time taken.
Work as a Team
All hands should be on deck to survive a security incident. Your disaster recovery plan should delegate the different duties that need to be done to the different members of your staff. For instance, while one member deals with threat analysis, another one should be communicating with clients to alert them of any deadlines that will be affected by the downtime.
This calls for training your employees effectively on how to proceed with the disaster recovery plan. Since the future of your business will hang in the balance in the aftermath of a data breach, it is wise to include practical activities in your training sessions. For instance, security drills will help employees be ready for the worst.
Leverage Continuous System Monitoring
Once a data breach occurs, there is a chance that the attack that led to it might have affected other parts of your IT infrastructure. Monitoring the rest of your infrastructure will help to identify these issues. Furthermore, it makes less sense to focus on one aspect of the data breach only to ignore one that will easily turn into a bigger and more dangerous one. Simply put, invest in log management software to have visibility of the health of your infrastructure.
The goal is to steer your company away from any cyber attack. However, you need to be ready to react once it happens. Consider the tips above to be ready for the worst.